Vincent Gregory

42 days ago

Mower (TG50) working great. Had an issue with the height adjust but Compass team helped me work through it to a mutually agreed solution without returning the unit. I would use Compass again.

Alistair Summers

45 days ago

Ordered a Spectrum Electric Wheelbarrow online, and placing order was straightforward, with quoted delivery of 3-5 working days, and 'Order Complete' notification within 48hrs. Delivery was reasonable, arriving on the 7th working day, although there was no prior notification of when I should expect delivery - absolutely no shipping updates after the 'Order Complete' e-mail, and no notifications from the shipping company. It just arrived one day unannounced... The website stated - "Shipping Info - If you’re buying a boxed product, the delivering company will contact you via phone or text to arrange delivery." That didn't happen... On receipt, there was some damage to the wheelbarrow due to damaged/inadequate packaging and/or handling - the battery-box had some minor damage to the fixing flanges, and the pan of the barrow was dented/scratched. Unfortunately, I was not present to receive delivery myself, but my house-sitter unpacked it and put it into a storage shed for my attention when I returned some time later. I have since assembled the unit and confirmed that it is functional, so hopefully the cosmetic damage won't affect the operation. Perhaps it should have been shipped as 2 packages, with the heavier battery box & wheel packed securely, and the lighter structural items in a separate package? Fortunately, initial tests seemed satisfactory, although I haven't used it 'in anger' yet... Due to the inadequate packaging, and a complete lack of shipping updates, I have given 3 stars.

Keith Surtees

47 days ago

The rotovator could have been better packed as there was a large hole in the box where some small items had fallen out but after checking I found only one part missing and Compass posted the missing part as soon as I reported the shortage which was with me 24hrs later. This service deserves 5* as it is very rare these days I will certainly use Compass again and recommend them to my friends.

Ingird Foster

50 days ago

Received timeous updates with respect to delivery. All communication and delivery very professionally executed. Would definitely recommend.

Jonathan Brierley

57 days ago

Great service and keen pricing from Compass; would buy from again. Sealey SWC420 wood chipper arrived on a pallet and was easy to assemble; some paintloss in transit where metal components were rubbing against each other. Unit is very compact for the power; it's happy with branches 1-2inch diameter, anything bigger though requires a lot of operator input controlling feed rate and the last 2foot needs to be discarded if you don't want a blockage. Note that engine doesn't stall with a blockage but there's lots of smoke from the drive belt slipping so you need to turn it off sharpish! Was wondering why the wood chipper came with 3 spare belts!

Mike Severin

67 days ago

Compus garden mashenery are absolutely amazing I had a machine that I did not buy from them I just took it in to them and with in 5 minutes they had the problem sorted every time I need something done or I buy something I always go to them the customer service is 500 percent i will always recommend them for any garden mashenery or tools they are the best in Bedfordshire that I know

Jane Timbers

73 days ago

The machine is a beast and is eating its way through the thistles and nettles. It worked for over an hour without any trouble. Very happy with my purchase. From order to delivery was 24 hours. So nice to be able to speak to a human being straight away. A good company to deal with.

Alan Hale

87 days ago

Fantastic, from original call to discuss, order online and communication throughout the process from order confirmation to delivery, First Class. Up and running new mower is great and at a good price. Can’t recommend them more highly.

roberta pointer

91 days ago

Recieved my wheeled brush cutter las week , have put together great machine far superior to the Cobra which i also have, exellent on uneven ground, and the larger tyres are a godsend. Thank you

Dane

97 days ago

This is the second piece of equipment I bought off them no problem so far I was kept updated about the delivery which was really good

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